Billing Statements Errors for August 2022 Billing Statements
September 14, 2022
You will note that if your used 4,000 cubic feet or water or more the amount due for water was listed on the Previous Balance amount on your billing postcard rather than the line for Water. This was a problem with the software and the Vendor has made a change. In the future, water usage above 4,000 cubic feet will be listed on a line titled 4K/8K. Water usage less than 4,000 will be listed on the Water line. Regardless of how your statement reads, the total amount due is computed correctly.